Question 1

Is OBRI free?

Accepted Answer

Yes, all basic features are free.

Question 2

How do I find performance opportunities?

Accepted Answer

Check urgent listings in the 'Find Gigs' tab.

Question 3

How do I apply for auditions?

Accepted Answer

Find a listing in the 'Auditions' tab and click 'Apply'.

Question 4

How do I register a lesson?

Accepted Answer

Click 'Register Lesson' in the Lesson Marketplace.

Question 5

How do I create a contract?

Accepted Answer

Click the 'New Contract' button in your Mypage.

Question 6

How do I find musicians?

Accepted Answer

Search by instrument and region in the 'Find Artists' tab.

Question 7

I need a musician urgently

Accepted Answer

Click 'Post Gig' in the 'Find Gigs' section.

Question 8

What is escrow?

Accepted Answer

A system that officially guarantees performer fee payments.

Question 9

How does escrow work?

Accepted Answer

The organizer deposits the performance fee into escrow, guaranteeing safe payment for the artist. Funds are automatically released after completion, and OBRI mediates any disputes. A 5% fee applies.

Question 10

How do I cancel my subscription?

Accepted Answer

You can cancel anytime from Mypage > Subscription Management. All benefits remain active until the end of your current billing period.

Question 11

What are the fees?

Accepted Answer

Escrow carries a 5% fee paid by the organizer. The Lesson Marketplace deducts a 10% fee from lesson payments.

Question 12

What payment methods are supported?

Accepted Answer

Credit and debit cards are supported. Payments are processed securely via PortOne.

Question 13

Can I get a refund?

Accepted Answer

Refund policies vary by service type. Please contact support@obriarts.com for details.

Question 14

How do I create a post?

Accepted Answer

After logging in, click the 'Write Post' button in the Community tab. Choose a category and write your content.

Question 15

Are there community guidelines?

Accepted Answer

Please use respectful language. Spam, excessive promotion, and content unrelated to classical music may be removed.

Question 16

Can I report inappropriate posts?

Accepted Answer

Yes, use the report button in the top-right of any post. Our team will review and take action.

Question 17

Where does event data come from?

Accepted Answer

OBRI event listings are provided by KOPIS (Korean Performing Arts Information System), offering real-time classical performance data in Korea.

Question 18

Can I list my own event?

Accepted Answer

This feature is currently in development. Direct event registration and promotion will be available soon.

Help Center

Artist FAQ

Organizer FAQ

Payments & Billing

Community

Events & Performances

Still have questions?